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- 17:52, 12 February 2026 Lolfurzrxq talk contribs created page How to Retain Customers Through an Ownership Transition (Created page with "<html><p> Ownership transitions rarely fail because the math in the deal room was wrong. They fail because customers drift away while the new owner is busy changing bank accounts, setting up payroll, and sketching the grand plan. I learned this the hard way on my second acquisition, a regional service company with a loyal base and a founder who knew everyone’s dog by name. We hit our growth targets on paper but watched our top decile of accounts soften in spend because...")
